Working with an agent
Working With a Licensed Medicare Agent in Austin, TX
Here's what working with a licensed Medicare agent at Austin Senior Insurance looks like. We work with people turning 65, people already on Medicare who want a second look, and families sorting out coverage for an aging parent. That help costs nothing.
A licensed agent picks up when you call during business hours, and we're still the agency you'll reach next January if something on a bill looks off.
- Licensed Texas agents, reached by phone
- Your doctors and prescriptions checked first
- No cost for our help, no obligation to enroll
- The same agency to call at renewal time
Talk it through with a licensed Austin Medicare agent
Send us your doctors and prescriptions. A licensed agent reviews the plans we represent in your ZIP code and calls you back during business hours. No cost, and no pressure to change anything.
What to expect
Free review- A licensed agent calls you back during business hours, Mon-Fri, 8:30am-5:30pm CT
- Your doctors and prescriptions get checked before any plan is suggested
- No fee for our help, and your premium is the same either way
- No obligation to enroll, and no pressure if you'd rather stay put
Reviewed by the licensed Texas agents at Austin Senior Insurance. Last reviewed: October 2026. Office hours: Mon-Fri, 8:30am-5:30pm CT.
Thanks, we have your request.
A licensed agent will call you during business hours, Mon-Fri, 8:30am-5:30pm CT. If you'd rather not wait, call 737-236-2017 now.
How it works
What a licensed agent does for you
The first question we ask anyone is who their doctors are. A plan can read fine on paper and still leave out the specialist you rely on, and nobody catches it unless they check before you enroll.
The work looks about the same every time: write out your providers and medications, then price the plans we offer against that exact list. Sometimes the honest answer is that your current plan already beats anything we can show you, and we say so.
Medicare rules are federal, but the plans themselves are local. What matters in Central Texas is which carriers hold St. David's, Ascension Seton and Baylor Scott & White contracts this year, since those change, and which plans dropped a clinic at the last renewal.
Process
A free plan review, step by step
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1
You call or request a callback
Tell us whether you're turning 65, already on Medicare, or helping a family member. A licensed agent calls you back during business hours.
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2
We list your doctors and drugs
Family doctor care, specialists, your preferred hospital, your pharmacy and every prescription with its dose.
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3
We compare the plans we represent
Network status, drug costs, premiums, copays and the yearly out-of-pocket cap, totaled for a full year.
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4
You decide, and we stay on call
If you enroll, we handle the application. Either way, you can call us with billing or claims questions and for a recheck each fall.
Want to read up first? Start with turning 65 in Austin, compare Medicare Advantage and Medigap, or see when you can switch your plan.
Scope
Carriers represented and communities served
The carriers we represent
We are appointed with a set of Medicare carriers and compare their plans for your ZIP code. Ask us on the phone which carriers we represent for the plan type you're considering.
We do not offer every plan available in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.
Communities served
Austin, Round Rock, Georgetown, Sun City, Pflugerville, Cedar Park, Leander, Lakeway, Bee Cave and Kyle. See all of our service areas.
- Phone appointments with a licensed Texas agent
- No cost for our help
- No obligation to enroll
- The same agency you can reach at renewal time
Local care
Why local knowledge matters around Austin
Plans sold around Austin don't all contract with the same hospitals. A good agent checks whether your plan works with St. David's, Ascension Seton or Baylor Scott & White before you sign. Veterans who use VA clinics should ask how VA care and Medicare fit together, since the VA does not bill Medicare. For free, unbiased counseling, Texas HICAP (Health Information, Counseling and Advocacy Program) is at 1-800-252-9240.
Questions
Questions about working with a Medicare agent in Austin
Does it cost more to enroll through a Medicare agent?
Can a Medicare agent show me every plan in Austin?
What is the difference between an agent and HICAP?
Do I have to enroll if I talk to an agent?
How do I check that an agent is licensed in Texas?
Talk it through with a licensed agent
Bring your doctor list and your prescriptions. We'll walk through the options we offer and tell you honestly where each one falls short.